Resident satisfaction, manager efficiency, and property NOI all enhanced as a result
Apartment Management Consultants (AMC) has successfully launched Prisma Prop Tech (“Prisma”) as its primary resident portal and payments platform for its 25-state, 900+ property portfolio of apartment communities managed. The platform and mobile application are driving benefits to both residents and apartment owners by:
- Supporting and encouraging on-time digital rent payments
- Offering flexible payment options
- Enabling best-in-class resident rewards and loyalty programs
- Increasing resident engagement, service and convenience
- Enhancing overall property marketability and NOI
“Prisma’s platform is part of AMC’s broader effort to leverage modern, high-performance solutions that complement and optimize the resident experience as well as the performance and valuation of the properties we manage,” says AMC CFO Chris Moltke-Hansen.
Features of the unified resident platform include:
- Digital and mobile rent payments (multiple payment types supported)
- Streamlined payment processing
- Credit reporting
- Fraud protection tools
- Leading rewards programs
- Resident banking and bill pay
- Maintenance
- Two-way messaging features that integrate seamlessly with AMC’s property management systems
The platform builds and rewards improved financial literacy of residents, while simultaneously improving financial visibility and performance at the property level.
“Prisma is helping us serve residents with modern and reliable financial tools, enhancing convenience and providing meaningful benefits and rewards to improve resident satisfaction and retention,” said Jon Tullo, EVP of Client Services for AMC. “This is a true win-win for residents and owners alike.”
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